In my opinion you can find no better troubleshooter example than Sherlock Holmes. I love all of those stories. If you strive to remain calm and keep your eyes open like Sherlock you can survive all major IT problems.
A podcast I enjoy along those lines is Tim Aldrich reading Sherlock Holmes stories. Tim gives a true to podcasting spirit reading of the material with clean yet unembellished audio quality. He has made his way though many of the books already and reads a couple of chapters a week on average.
You can find his site, feed and zipped files at SherlockHolmesAudio