At RSA 2009 this year you hear vendors talk over and over about automation is a necessity now. No kidding. IT budgets are shrinking or non existent. Staff cuts. Yet regulation, compliance and governance requirements increase constantly. Auditors seemed surprised and act like IT and Security people are stupid or incompetent when things are not done fully. Maybe they can fund the necessary resources.
Still we have to deal with the reality of the situation. My tactic is to bake in doing the right thing into IT staff. I strive to present things in a way that makes it easy for them to do it right the first time. That may mean making a screencast on how to perform certain activities. It might mean checklists with self calculating dashboard.
I tell them I take this point of view. Shaggy and Scooby Doo are my heroes. They get the bad guy every time and doing it the most lazy easiest way possible. Once I told this to one of my twitter friends, @illumikate. She loved the strategy, but coined a great phrase to describe it.
She said I was just striving to be “efficiently effective” not lazy. Bake in doing the right thing as best you can. Provide scripts, tools, etc anything to automate or make it easy on IT to comply. This is what I really consider “doing more with less.”